Privacy Policy – jili pub Casino

This Privacy Policy ("Policy") describes how jili pub Casino ("jili pub," "we," "us," or "our") collects, processes, stores, and protects the personal information of users ("Player," "User," or "you") who access or use the jili pub Casino website and associated services (collectively, the "Platform").

jili pub Casino is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account or using the jili pub Casino Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the Platform immediately.

1. Information We Collect

jili pub Casino collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal information (as defined under the DPA) unless strictly required for identity verification or regulatory compliance, and only with your explicit consent.

2. How We Collect Your Information

jili pub Casino collects personal data through the following means:

• Direct Interactions: When you register an account, complete identity verification (KYC), make a deposit or withdrawal request, contact customer support, or participate in promotions, you provide personal data directly to us.
• Automated Technologies: When you access the Platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. See Section 8 for more details.
• Third-Party Sources: We may receive information about you from third-party identity verification providers, payment processors (such as GCash and Maya), fraud prevention services, and analytics providers, where permitted by law.
• Regulatory Sources: In certain circumstances, we may receive information from PAGCOR or other regulatory bodies as part of our compliance obligations.

3. How We Use Your Information

jili pub Casino processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jili pub Casino account, including authentication and account security.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the Platform.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR regulations and anti-money laundering (AML) requirements under Philippine law.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour and apply responsible gaming tools such as deposit limits, session timers, and self-exclusion where appropriate or requested.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing and Promotions: To send you relevant promotional offers, bonuses, and updates about jili pub Casino — only where you have provided consent or where permitted by law. You may opt out at any time.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws, PAGCOR requirements, NPC obligations, and court orders.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the Platform.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, jili pub Casino processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the gaming services you have registered for.
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, PAGCOR licensing conditions, and NPC requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as direct marketing communications — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing and Disclosure of Information

jili pub Casino does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, Maya / PayMaya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers engaged to verify player identity and prevent fraud.
• Technology and Hosting Providers: Cloud infrastructure, server hosting, and software providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where required by law or regulatory obligation.
• Legal and Professional Advisers: Lawyers, auditors, and other professional advisers engaged by jili pub Casino in connection with legal proceedings or compliance matters.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers engaged by jili pub Casino are contractually required to process personal data only in accordance with our instructions and applicable data protection laws.

6. Data Retention

jili pub Casino retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine AML regulations.
• KYC and Identity Documents: Retained for a minimum of five (5) years following the end of the business relationship.
• Customer Support Communications: Retained for up to three (3) years from the date of the interaction.
• Marketing Consent Records: Retained until consent is withdrawn and for a reasonable period thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

7. Data Security

jili pub Casino implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the jili pub Casino Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication (2FA): Available for player accounts to provide an additional layer of login security.
• Regular Security Audits: The Platform undergoes regular penetration testing and security audits by independent third-party security specialists.
• Incident Response: jili pub Casino maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the DPA's breach notification requirements.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorised access.

8. Cookies and Tracking Technologies

jili pub Casino uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support security functions. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that maintain your login state and security cookies that prevent fraudulent use. These cannot be disabled.
• Performance and Analytics Cookies: Used to collect anonymised data about how players use the Platform, which pages are visited most frequently, and where errors occur. This data helps us improve the Platform.
• Functional Cookies: Used to remember your preferences , such as language settings and display preferences, to provide a more personalised experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

9. Your Rights Under the Data Privacy Act

As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by jili pub Casino:

• Right to Be Informed: You have the right to be informed of how your personal data is being collected and processed, including the purposes, scope, and methods of processing.
• Right to Access: You may request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate, incomplete, or outdated personal data we hold about you.
• Right to Erasure or Blocking: You may request the deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, or where processing is unlawful — subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Privacy Officer using the details provided in Section 13. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.

10. Children's Privacy

jili pub Casino is strictly an adult platform. In accordance with Philippine gaming regulations, you must be at least 21 years of age to register an account or use the Platform in any capacity.

We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to the relevant regulatory authority where required.

If you are a parent or guardian and believe that a minor has registered on jili pub Casino, please contact our support team immediately so that we can take appropriate action.

11. Cross-Border Data Transfers

In the course of providing our services, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our technology infrastructure or third-party service providers are located.

Where such transfers occur, jili pub Casino ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses requiring the recipient to apply equivalent data protection standards.
• Transfers to countries recognised by the NPC as providing an adequate level of data protection.
• Your explicit consent to the transfer, where required.

By using the jili pub Casino Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

12. Amendments to This Policy

jili pub Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Policy, we will notify registered players via the mobile number or email address associated with their account, or by posting a prominent notice on the Platform. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how jili pub Casino protects your personal data.

13. Contact and Data Privacy Officer

jili pub Casino has appointed a Data Privacy Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO through the following channel:

Data Privacy Officer — jili pub Casino

Email: [email protected]

General Support: [email protected]

Our DPO will acknowledge receipt of your request within three (3) business days and provide a substantive response within fifteen (15) business days. For complex requests, we may extend this period by a further fifteen (15) business days, in which case we will notify you of the extension and the reason for it.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at [email protected] or through the NPC's official online complaint portal.